Incidents | Skyloud Incidents reported on status page for Skyloud https://status.skyloud.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/ea087a378261cd191d2aff13f2b10b9b.svg Incidents | Skyloud https://status.skyloud.cloud/ en storages.skyloud.app recovered https://status.skyloud.cloud/ Thu, 14 Aug 2025 20:49:23 +0000 https://status.skyloud.cloud/#1f5f8dec1018f3b21d89077e84313a3c69e6ef79c567764fe1e3c5f6b9ab823a storages.skyloud.app recovered notifs.skyloud.app recovered https://status.skyloud.cloud/ Thu, 14 Aug 2025 20:44:39 +0000 https://status.skyloud.cloud/#68f5171aa486299d8b244eccf4bb21b54b545907a0698b8a3d6d9bed5857c48e notifs.skyloud.app recovered bookings.skyloud.app recovered https://status.skyloud.cloud/ Thu, 14 Aug 2025 20:44:38 +0000 https://status.skyloud.cloud/#00b9589932dc53d7b73d1a1c245d7d8fc14e9616c85bad149fa3db725690560c bookings.skyloud.app recovered storages.skyloud.app went down https://status.skyloud.cloud/ Thu, 14 Aug 2025 20:34:39 +0000 https://status.skyloud.cloud/#1f5f8dec1018f3b21d89077e84313a3c69e6ef79c567764fe1e3c5f6b9ab823a storages.skyloud.app went down notifs.skyloud.app went down https://status.skyloud.cloud/ Thu, 14 Aug 2025 20:29:13 +0000 https://status.skyloud.cloud/#68f5171aa486299d8b244eccf4bb21b54b545907a0698b8a3d6d9bed5857c48e notifs.skyloud.app went down bookings.skyloud.app went down https://status.skyloud.cloud/ Thu, 14 Aug 2025 20:25:01 +0000 https://status.skyloud.cloud/#00b9589932dc53d7b73d1a1c245d7d8fc14e9616c85bad149fa3db725690560c bookings.skyloud.app went down Mise à jour de votre hébergement https://status.skyloud.cloud/incident/678614 Thu, 14 Aug 2025 00:00:00 -0000 https://status.skyloud.cloud/incident/678614#2ee99a3460a5be1d08b1df3b226d67ad9a8114af230b1950e9a58ba53edc6128 Maintenance completed Mise à jour de votre hébergement https://status.skyloud.cloud/incident/678614 Thu, 14 Aug 2025 00:00:00 -0000 https://status.skyloud.cloud/incident/678614#2ee99a3460a5be1d08b1df3b226d67ad9a8114af230b1950e9a58ba53edc6128 Maintenance completed Mise à jour de votre hébergement https://status.skyloud.cloud/incident/678614 Wed, 13 Aug 2025 20:00:00 -0000 https://status.skyloud.cloud/incident/678614#1979c67b4f9a2e67cde9c6ac416500268e8abc2699b9ec6a82f82229c06fe496 Nous réalisons une mise à jour majeure de nos systèmes, entraînant plusieurs interruptions de service pendant la fenêtre de maintenance. Mise à jour de votre hébergement https://status.skyloud.cloud/incident/678614 Wed, 13 Aug 2025 20:00:00 -0000 https://status.skyloud.cloud/incident/678614#1979c67b4f9a2e67cde9c6ac416500268e8abc2699b9ec6a82f82229c06fe496 Nous réalisons une mise à jour majeure de nos systèmes, entraînant plusieurs interruptions de service pendant la fenêtre de maintenance. mails.skyloud.app recovered https://status.skyloud.cloud/ Thu, 07 Aug 2025 11:18:54 +0000 https://status.skyloud.cloud/#1c63769da83912ef01ef9323126950f59e79c236658b8cd4f0b6137d8fa5cc18 mails.skyloud.app recovered mails.skyloud.app went down https://status.skyloud.cloud/ Thu, 07 Aug 2025 11:16:58 +0000 https://status.skyloud.cloud/#1c63769da83912ef01ef9323126950f59e79c236658b8cd4f0b6137d8fa5cc18 mails.skyloud.app went down chats.skyloud.app recovered https://status.skyloud.cloud/ Thu, 07 Aug 2025 07:42:22 +0000 https://status.skyloud.cloud/#b1fd4dbdabe96a4d524397c88f474e64a31bf653cd81334d21d8e612fe43067a chats.skyloud.app recovered chats.skyloud.app went down https://status.skyloud.cloud/ Thu, 07 Aug 2025 07:41:59 +0000 https://status.skyloud.cloud/#b1fd4dbdabe96a4d524397c88f474e64a31bf653cd81334d21d8e612fe43067a chats.skyloud.app went down stats.skyloud.app recovered https://status.skyloud.cloud/ Mon, 28 Jul 2025 17:07:08 +0000 https://status.skyloud.cloud/#e6b11865a3b1af64089497842b5f3e5f4a5749b54cca645b208cac379f7e5920 stats.skyloud.app recovered stats.skyloud.app went down https://status.skyloud.cloud/ Mon, 28 Jul 2025 17:04:27 +0000 https://status.skyloud.cloud/#e6b11865a3b1af64089497842b5f3e5f4a5749b54cca645b208cac379f7e5920 stats.skyloud.app went down Passage à Gitlab 18 https://status.skyloud.cloud/incident/617849 Mon, 14 Jul 2025 10:30:00 -0000 https://status.skyloud.cloud/incident/617849#0cb24ea8dd82a39a665ec60f4740559ba89c4f9de175a10399cf9f795a96887a Maintenance completed Passage à Gitlab 18 https://status.skyloud.cloud/incident/617849 Mon, 14 Jul 2025 08:30:03 -0000 https://status.skyloud.cloud/incident/617849#69f068d73b6edcafd796d78033cea42d6b49c70617fff672c938618e4fa80aae Dans le cadre de l’amélioration continue de nos services, une opération de maintenance majeure est planifiée sur notre GitLab (skyloud.dev). Gitlab maintenance https://status.skyloud.cloud/incident/617617 Thu, 10 Jul 2025 21:30:10 -0000 https://status.skyloud.cloud/incident/617617#9dd91eb3d139ca429b0f16766d65543c2d71a6f98a948ecf423d2b00919e1d5d Maintenance completed Gitlab maintenance https://status.skyloud.cloud/incident/617617 Thu, 10 Jul 2025 21:00:10 -0000 https://status.skyloud.cloud/incident/617617#5dd58778dab37fc1f16379a11992e5bb738eb239ecdc1cd26b12797d1e913d42 Dans le cadre de l’amélioration continue de nos services, une opération de maintenance est planifiée sur notre GitLab (skyloud.dev) le 10/07/2025 de 23h à 23h30 (heure de Paris, CEST). Gitlab maintenance https://status.skyloud.cloud/incident/617617 Thu, 10 Jul 2025 21:00:10 -0000 https://status.skyloud.cloud/incident/617617#5dd58778dab37fc1f16379a11992e5bb738eb239ecdc1cd26b12797d1e913d42 Dans le cadre de l’amélioration continue de nos services, une opération de maintenance est planifiée sur notre GitLab (skyloud.dev) le 10/07/2025 de 23h à 23h30 (heure de Paris, CEST). Gitlab maintenance https://status.skyloud.cloud/incident/610096 Wed, 09 Jul 2025 20:00:03 -0000 https://status.skyloud.cloud/incident/610096#91cada727c71e082984b0a02a713bd62eb0f884ce935c5b08d8b24e6e96c03fe Maintenance completed Gitlab maintenance https://status.skyloud.cloud/incident/610096 Wed, 09 Jul 2025 12:00:03 -0000 https://status.skyloud.cloud/incident/610096#da414aa32e0da232de9619b433a529e5892a31d9b4ec0ad846025b208de173bc Dans le cadre de l’amélioration continue de nos services, une opération de maintenance est planifiée sur notre GitLab (gitlab.skyloud.fr) le 09/07/2025 de 14h à 22h (heure de Paris, CEST). chats.skyloud.app recovered https://status.skyloud.cloud/ Wed, 25 Jun 2025 15:37:11 +0000 https://status.skyloud.cloud/#54ee236d015c21dea4b903912a8cab17a3bbdffb27f7d47884d3c3a4bd3ec242 chats.skyloud.app recovered chats.skyloud.app went down https://status.skyloud.cloud/ Wed, 25 Jun 2025 15:36:40 +0000 https://status.skyloud.cloud/#54ee236d015c21dea4b903912a8cab17a3bbdffb27f7d47884d3c3a4bd3ec242 chats.skyloud.app went down clouds.skyloud.app recovered https://status.skyloud.cloud/ Wed, 04 Jun 2025 09:58:56 +0000 https://status.skyloud.cloud/#232bbb6974c52ff3c24a09f653abd9740eda4979353f16ae5bb19631553e9b63 clouds.skyloud.app recovered clouds.skyloud.app went down https://status.skyloud.cloud/ Wed, 04 Jun 2025 09:56:58 +0000 https://status.skyloud.cloud/#232bbb6974c52ff3c24a09f653abd9740eda4979353f16ae5bb19631553e9b63 clouds.skyloud.app went down chats.skyloud.app recovered https://status.skyloud.cloud/ Tue, 03 Jun 2025 06:48:05 +0000 https://status.skyloud.cloud/#8776b9b9926b2108cd69f35108dbe49ea0637f842ebec939296d925e6d9e3a4a chats.skyloud.app recovered chats.skyloud.app went down https://status.skyloud.cloud/ Tue, 03 Jun 2025 06:31:19 +0000 https://status.skyloud.cloud/#8776b9b9926b2108cd69f35108dbe49ea0637f842ebec939296d925e6d9e3a4a chats.skyloud.app went down bookings.skyloud.app recovered https://status.skyloud.cloud/ Mon, 02 Jun 2025 19:22:39 +0000 https://status.skyloud.cloud/#85438c22f2ca5a9f2819b1cddb5f327077a6628e6763589765d3fe14bb9a67c5 bookings.skyloud.app recovered bookings.skyloud.app went down https://status.skyloud.cloud/ Mon, 02 Jun 2025 19:22:09 +0000 https://status.skyloud.cloud/#85438c22f2ca5a9f2819b1cddb5f327077a6628e6763589765d3fe14bb9a67c5 bookings.skyloud.app went down Gitlab security maintenance https://status.skyloud.cloud/incident/527566 Thu, 13 Mar 2025 11:20:24 -0000 https://status.skyloud.cloud/incident/527566#03d332aac3dcdbbb8a3d1dae4fbbf326cc912cd1ee31144ad4dd01996ade53ba Maintenance completed Gitlab security maintenance https://status.skyloud.cloud/incident/527566 Thu, 13 Mar 2025 11:10:24 -0000 https://status.skyloud.cloud/incident/527566#51070dce99d6618893f6e274063c4afee6895b11064e61e074b2071cbaccc1ce We’re performing essential security maintenance on GitLab to enhance system safety and reliability. Users may experience brief service interruptions during this time. We appreciate your patience and will restore full functionality as soon as possible. API Clouds for Skyloud.app is down https://status.skyloud.cloud/incident/499600 Tue, 21 Jan 2025 20:35:00 -0000 https://status.skyloud.cloud/incident/499600#8d0954b474c3e26bd3488f76fb8dda6e335a3e395318ba82dbee077e63c0c9fb Impact is now resorbed and service is stable. API Clouds for Skyloud.app is down https://status.skyloud.cloud/incident/499600 Tue, 21 Jan 2025 20:31:00 -0000 https://status.skyloud.cloud/incident/499600#0a22cdfaed23a4c9ea9e15355aa7af855b79c22618483f52cb515657287cbe2d Service is back online. We are currently monitoring the results. API Clouds for Skyloud.app is down https://status.skyloud.cloud/incident/499600 Tue, 21 Jan 2025 20:24:00 -0000 https://status.skyloud.cloud/incident/499600#a417ecbbed6458446a9b715a9c76e6caf5152c0580ac773d89dcce0e568d0a53 Some queries are responsible of very high performance impact on database. API Clouds for Skyloud.app is down https://status.skyloud.cloud/incident/499600 Tue, 21 Jan 2025 19:30:00 -0000 https://status.skyloud.cloud/incident/499600#7a97e9b433978dda0db85e097d3e9fe4e1a024a38954fd786f6588c821f4b218 We are currently looking for root causes. Cluster "Chambery" database upgrade https://status.skyloud.cloud/incident/467695 Mon, 25 Nov 2024 23:35:30 -0000 https://status.skyloud.cloud/incident/467695#8aa1e30ad23d2f97b559c329b32a2a7f33bff24be01861aa5a036b99979648b8 Maintenance completed Cluster "Chambery" database upgrade https://status.skyloud.cloud/incident/467695 Mon, 25 Nov 2024 23:25:30 -0000 https://status.skyloud.cloud/incident/467695#db3b9d0ae41207c4adb5a33683c32bb9b1471fb42b1ef6412be786dfd6a9058c Increasing global database cluster "chambery" ressources. Scaleway down https://status.skyloud.cloud/incident/422540 Sun, 01 Sep 2024 13:00:00 -0000 https://status.skyloud.cloud/incident/422540#9cf70272c307ee432ee51c6227e6a638bea38f04f940b022012dd54e3b8e92ae Scaleway VPC is now available and stable. Scaleway down https://status.skyloud.cloud/incident/422540 Sun, 01 Sep 2024 13:00:00 -0000 https://status.skyloud.cloud/incident/422540#9cf70272c307ee432ee51c6227e6a638bea38f04f940b022012dd54e3b8e92ae Scaleway VPC is now available and stable. Scaleway down https://status.skyloud.cloud/incident/422540 Sun, 01 Sep 2024 11:38:00 -0000 https://status.skyloud.cloud/incident/422540#b8088c5160fb3b1d3446795fc8b2d2b608699d6d4e515d3fcd938d998c2b082d Network is recovered but very high latencies still impacting availability. Scaleway down https://status.skyloud.cloud/incident/422540 Sun, 01 Sep 2024 11:38:00 -0000 https://status.skyloud.cloud/incident/422540#b8088c5160fb3b1d3446795fc8b2d2b608699d6d4e515d3fcd938d998c2b082d Network is recovered but very high latencies still impacting availability. Scaleway down https://status.skyloud.cloud/incident/422540 Sun, 01 Sep 2024 08:34:00 -0000 https://status.skyloud.cloud/incident/422540#0e35df03a3d45fac0a6e6339964250daf2b664a7da06e6c668203ebb469661f2 All network in fr-par is currently down. Scaleway down https://status.skyloud.cloud/incident/422540 Sun, 01 Sep 2024 08:34:00 -0000 https://status.skyloud.cloud/incident/422540#0e35df03a3d45fac0a6e6339964250daf2b664a7da06e6c668203ebb469661f2 All network in fr-par is currently down. Performance issues https://status.skyloud.cloud/incident/405661 Tue, 30 Jul 2024 00:00:00 -0000 https://status.skyloud.cloud/incident/405661#3cf3d7592b3331a53b7c4b085701e25b6e418439f135508154a619f9ffb7cb07 A fix have been deployed. We are now monitoring results. Performance issues https://status.skyloud.cloud/incident/405661 Tue, 30 Jul 2024 00:00:00 -0000 https://status.skyloud.cloud/incident/405661#3cf3d7592b3331a53b7c4b085701e25b6e418439f135508154a619f9ffb7cb07 A fix have been deployed. We are now monitoring results. Performance issues https://status.skyloud.cloud/incident/405661 Mon, 29 Jul 2024 15:51:00 -0000 https://status.skyloud.cloud/incident/405661#9f07bb8839a15a834dbaaf463cc9324d5cac40752dc373edf70b81a2b7c53a5d We have identified some slow queries affecting performance. Our team is actively investigating and working on optimizing our requests for large collections. Thank you for your patience. Performance issues https://status.skyloud.cloud/incident/405661 Mon, 29 Jul 2024 15:51:00 -0000 https://status.skyloud.cloud/incident/405661#9f07bb8839a15a834dbaaf463cc9324d5cac40752dc373edf70b81a2b7c53a5d We have identified some slow queries affecting performance. Our team is actively investigating and working on optimizing our requests for large collections. Thank you for your patience. Cluster version upgrade - Sky-Hosting https://status.skyloud.cloud/incident/379979 Sat, 15 Jun 2024 22:01:00 -0000 https://status.skyloud.cloud/incident/379979#20be65acaab29d48ad478726d1fad4230ffbe1e9de766038505f3c58a80248a0 Maintenance completed Cluster version upgrade - Sky-Hosting https://status.skyloud.cloud/incident/379979 Sat, 15 Jun 2024 20:00:00 -0000 https://status.skyloud.cloud/incident/379979#898a39f0e2df71706e0aba65bea49cafc02816d2f45ef25220d437d38cd89cd4 Upgrade of K8S version on Sky-Hosting cluster on Scaleway. Cluster upgrade - Public https://status.skyloud.cloud/incident/208876 Thu, 18 May 2023 03:30:00 -0000 https://status.skyloud.cloud/incident/208876#6d3444e2b1d1f49ceb24cf88b5fc1b07b2aa0312f5723ee07c5b07300d923fdf Maintenance completed Cluster upgrade - Public https://status.skyloud.cloud/incident/208876 Thu, 18 May 2023 00:30:00 -0000 https://status.skyloud.cloud/incident/208876#ea53f86ff9c216e8f9dfee2f47f8e6ee40986e6af348d78260c2dd6250162278 Important clusters upgrade with updates and major components update too. Cluster upgrade - Public https://status.skyloud.cloud/incident/208876 Thu, 18 May 2023 00:30:00 -0000 https://status.skyloud.cloud/incident/208876#ea53f86ff9c216e8f9dfee2f47f8e6ee40986e6af348d78260c2dd6250162278 Important clusters upgrade with updates and major components update too. SQL node instability https://status.skyloud.cloud/incident/131321 Mon, 31 Oct 2022 13:30:00 -0000 https://status.skyloud.cloud/incident/131321#3180aabd0cefd94adb69d439a773fd952cd48014e92e74014408d7879ed2a134 The synchronization was successful, also causing a small interruption in service SQL node instability https://status.skyloud.cloud/incident/131321 Mon, 31 Oct 2022 13:00:00 -0000 https://status.skyloud.cloud/incident/131321#534d72bd1ad5adde37109d766bffe50ba2dc1d9f4d38e58897fa96d07c90c450 One of our SQL nodes had a problem and required a data resynchronization. Cluster stability issues https://status.skyloud.cloud/incident/117363 Mon, 12 Sep 2022 17:56:00 -0000 https://status.skyloud.cloud/incident/117363#1a61f357555a5c8f6095390e66ead53c40697f78509303fd5e8ff87e36627d3c The database is now fully operational and services have been restored successfully. Please contact support for further assistance. Cluster stability issues https://status.skyloud.cloud/incident/117363 Mon, 12 Sep 2022 13:41:00 -0000 https://status.skyloud.cloud/incident/117363#5448ff39cf118a4a7f4295908d39c00dfd98e4c703d4f8ac576402856ba16a14 Global database cluster is impacted due to huge data loading. Athens SQL Clusters - Improving our SQL cluster configuration https://status.skyloud.cloud/incident/105049 Thu, 28 Jul 2022 18:29:23 -0000 https://status.skyloud.cloud/incident/105049#d6d9c7b0735ea98897a0622e2633cb838e2e0db9396b1d0b4730de1c2704785a Maintenance completed Athens SQL Clusters - Improving our SQL cluster configuration https://status.skyloud.cloud/incident/105049 Thu, 28 Jul 2022 18:00:00 -0000 https://status.skyloud.cloud/incident/105049#89fed016091d8f1206974b94cf4659586e7d0edeaa13415528f71b4b00ce3613 Improving our SQL cluster configuration Athens SQL Clusters - Improving our SQL cluster configuration https://status.skyloud.cloud/incident/105049 Thu, 28 Jul 2022 18:00:00 -0000 https://status.skyloud.cloud/incident/105049#89fed016091d8f1206974b94cf4659586e7d0edeaa13415528f71b4b00ce3613 Improving our SQL cluster configuration Cluster stability issues https://status.skyloud.cloud/incident/103673 Thu, 21 Jul 2022 07:28:00 -0000 https://status.skyloud.cloud/incident/103673#1a1e566ffb1481eecd32915035c7fe3734fef2d2941e789c1ae092ac8855a13f All services have been moved to healthy cluster. We are monitoring service recovery. Cluster stability issues https://status.skyloud.cloud/incident/103673 Thu, 21 Jul 2022 07:06:00 -0000 https://status.skyloud.cloud/incident/103673#e67e5c986c65a16f900b521427ac2d9139d01b148fd1d09270fecb567e29e52f Some of our node cluster are down. We are investigating and moving services to healthy nodes. Network problem with our provider https://status.skyloud.cloud/incident/88392 Mon, 16 May 2022 16:37:00 -0000 https://status.skyloud.cloud/incident/88392#bb72cf2ccb659a11023c4d47c071047646618197e08f493574b3155c07040472 This incident has been resolved. Posted 1 hour ago. May 16, 2022 - 17:33 CEST Network problem with our provider https://status.skyloud.cloud/incident/88392 Mon, 16 May 2022 15:18:00 -0000 https://status.skyloud.cloud/incident/88392#f847a77a5fc3928c030d5f1a82ce729416d924ae8a49f25a8a1f2a0ab2903e96 All services have been restored. Network problem with our provider https://status.skyloud.cloud/incident/88392 Mon, 16 May 2022 14:48:00 -0000 https://status.skyloud.cloud/incident/88392#1be63d7ec6579bb0649eb46f78970104762d118a41d9cfb5d690207ff8cdbd23 All websites have been moved from DC2 to DC5. Issues still persist on DC2. Network problem with our provider https://status.skyloud.cloud/incident/88392 Mon, 16 May 2022 14:36:00 -0000 https://status.skyloud.cloud/incident/88392#eb838f5d5dfa1ea3a8a274b3aef123e5485df8dd69e38f190c37f107eb3f53b3 Our cloud provider didn't found solution in time. We are moving in emergency your websites to our new cluster. Services are coming back progressively. Network problem with our provider https://status.skyloud.cloud/incident/88392 Mon, 16 May 2022 12:30:00 -0000 https://status.skyloud.cloud/incident/88392#b786ad8c962baab6e8b3ebb37277a220d1184bab530809b348c5f6c4ff5fd9b7 Message from our provider : "We have detected a switch down in DC2 Room 101, Rack L16. Servers in that rack currently have no public network access and are unreaMessage from our supplierchable." Network problem with our provider https://status.skyloud.cloud/incident/88392 Mon, 16 May 2022 12:19:00 -0000 https://status.skyloud.cloud/incident/88392#e138d023d4e57b30a76c768f81791124a50cae28a83bf3ba5144b468520605eb A network problem is being investigated by our provider Some websites are down https://status.skyloud.cloud/incident/84787 Fri, 29 Apr 2022 08:03:00 -0000 https://status.skyloud.cloud/incident/84787#b55940fb3b6eca519d00eae168eedf63ad7e101a2f41f8b4a9a93b298c34977a Monitoring - A fix has been implemented and we are monitoring the results. Some websites are down https://status.skyloud.cloud/incident/84787 Fri, 29 Apr 2022 07:53:00 -0000 https://status.skyloud.cloud/incident/84787#676b232c38cf602229f87adb292365ae97f390d3fd65c6e9aa781146b03dcc3c Identified - Our webhosting team has found out an issue on one of the webhosting servers. They are currently working on a fix in order to recover all the services Some websites are down https://status.skyloud.cloud/incident/84787 Fri, 29 Apr 2022 07:31:00 -0000 https://status.skyloud.cloud/incident/84787#8577ca4da574f86666c627bb17bffcc348c226ab9db086d01a983f3c50c0c4f9 Investigating - Some websites are down. One of the cluster nodes crashed.